Reference

How ttiger Handles Your Personal Information

We keep this straightforward. When you create an account, deposit through bKash, Nagad or Rocket, or contact our support channels, we collect certain personal data.

Data CollectionAccount SecurityPayment PrivacyYour RightsCookie Use
Browse the Lobby Read FAQ
ttiger How ttiger Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your information is used, want to request deletion, or need a copy of what we hold, reach out through any of these channels. Our team handles privacy queries with the same priority as account or payment issues — no runaround, no long queues.

Live Chat Open the chat widget from any page on your phone or desktop browser. Mention your query is about personal data so the agent routes it to the privacy queue immediately. You will get a reference number to track progress.
Email Send your request to our support email address with the subject line containing your registered phone number. We acknowledge receipt within one working day and aim to resolve data requests within a reasonable timeframe depending on complexity.
In-App Request Head to your account settings, tap the privacy section, and submit a formal data request directly. The form lets you choose between a data export, correction, or deletion request — all processed through the same secure pipeline.
HOW WE PROTECT YOU

Data Handling, Security and Retention Practices

We built our data practices around what actually matters for mobile-wallet users in Bangladesh. Every layer — from how your bKash transaction details are encrypted to how long we keep session cookies — follows a clear logic. Below is a breakdown of the six areas that shape how we manage your information day to day.

Encrypted Transactions

Every deposit and withdrawal you make through bKash, Nagad or Rocket travels over encrypted channels. We never store your wallet PIN or full payment credentials on our servers — only the transaction reference and amount needed to reconcile your account…

Cookie Policy

We use functional cookies to keep you logged in across sessions and analytics cookies to understand which pages load slowly on mobile data connections. You can disable non-essential cookies through your browser settings without losing access to core account functions.

Account Security

Your account is protected by a one-time password sent to your registered mobile number each time you log in from a new device.

Data Retention

We hold transaction records for as long as our regulatory obligations require. Session logs and browsing data are purged on a rolling basis.

Third-Party Sharing

We share data only where necessary: with bKash, Nagad or Rocket to settle your payments, with verification partners to confirm identity during withdrawals, and with authorities if compelled by law.

Your Rights

You can request a full export of the data we hold on you, ask for corrections to inaccurate details, or demand deletion of your account information.

Common Questions About Your Data at ttiger

Below are answers to what people actually ask us about data and privacy. If your question is not here, reach out through live chat or email and we will give you a direct answer about your specific situation.

We collect your name, mobile number, email address, and the payment method you link (bKash, Nagad or Rocket). We also record your device type, IP address, and browser version automatically when you access the platform from your phone or computer.

No. We never store your mobile wallet PIN or full payment credentials. When you make a deposit, we receive only the transaction reference and amount from the payment processor. Your PIN stays between you and bKash, Nagad or Rocket.

Go to account settings, open the privacy section, and submit a data export request. Alternatively, contact live chat or email with your registered phone number. We will compile and send your data file within a reasonable processing window.

Yes. Submit a deletion request through the in-app privacy form, live chat, or email. Once processed, we remove personal identifiers from our systems. Some anonymised transaction data may be retained where regulatory obligations apply.

We share information only with payment processors (bKash, Nagad, Rocket) to settle transactions, identity verification partners during withdrawal checks, and legal authorities if required by applicable law. We do not sell data to advertisers or unrelated parties.

We use functional cookies to maintain your login session and analytics cookies to monitor page performance on mobile connections. You can disable non-essential cookies in your browser settings without affecting core account access or deposit functions.

All payment data travels over encrypted channels between your device, our servers, and the payment processor. We apply encryption at rest for stored records and limit internal access to transaction data to authorised operations staff only.

Transaction records are retained for the duration required by our regulatory obligations. Session and browsing data is purged on a shorter rolling cycle. After account deletion, personal identifiers are removed while anonymised records may persist for compliance.

Contact our support team through live chat or email. We verify your identity using your most recent deposit reference and account details before resetting your login credentials to a new mobile number you provide during the verification process.

This policy covers all users who access ttiger, but service availability depends on your local law and eligible regions. If you access the platform from outside Bangladesh, the same data protections apply, though local regulations in your jurisdiction may grant additional rights.

Related pages

ttiger Bangladesh Rocket Instant Transfer Register ttiger Casino Dhaka Coast Reels